Yes. Masergy Telephony Toolbar or the Enterprise Assistant is a call control client that can be used in both Microsoft Outlook and Internet Explorer.
The Telephony Toolbar is a carrier-grade desktop communications application providing call control capability and user feature management from within Microsoft Internet Explorer, Mozilla Firefox browsers and Microsoft Outlook (Versions 2007, 2010, and 2013).
Yes. Masergy Communicator supports search and dial from the buddy list, corporate directory, or MS Outlook.
Yes. The Masergy Receptionist is a soft console that works in any standard browser and gives the attendant a quick and easy way to manage and transfer calls.