How do I notify Masergy to ignore alarms when I am going to be doing maintenance on my network?


You can notify Masergy to ignore some or all alarms by submitting a ticket by either emailing CSC at CSC@masergy.com, or by calling the Masergy Network Support Center at 1-877-462-7374 in the U.S. or +44 (0) 207-173-6888 internationally.