Masergy is software-defined networking at its core, and to help organizations realize their digital ambitions, we often partner with best-of-breed technology manufacturers and industry-leading solution providers. Our technology partners collaborate with us to deliver the most innovative and differentiated solutions that help businesses thrive.
A leading provider of integrated network and security solutions, Fortinet’s edge devices power Masergy’s Secure SD-WAN solution. With Fortinet and Masergy working together, end-to-end security, visibility, control, and proactive protection are part of your SD-WAN solution.
As a leader in the cloud-based unified communications and contact center market, Cisco Webex Teams and Cisco Webex Contact Center software powers Masergy UCaaS and CCaaS solutions. By embedding the applications into the Masergy network, organizations realize better performance and uptime of these mission-critical business applications.
Contact Centers today need to have a workforce management solution to remain competitive, retain employees and maximize revenues. Calabrio’s workforce engagement platform integrates with Masergy CCaaS to provide holistic solutions businesses need to deliver the best customer experience.
AI-powered Intelligent Virtual Agents from Inference automate routine customer interactions to optimize agent resources and deliver a superior customer experience. Partners since 2010, Inference and Masergy offer cloud contact center solutions combining the best-of-breed network and applications along with conversational AI technologies.
Acqueon’s conversational engagement software empowers Masergy UCaaS and CCaaS solutions with outbound campaign orchestration, intelligent process automation, 360-degree customer context and deep analytics based on the aggregation of customer, transactional and enterprise data to maximize the potential of every interaction.
Bitglass is the next-generation Cloud Access Security Broker. The solution offers data protection, threat protection, identity and access management, and visibility on any app or device. By leveraging Bitglass activity logs, Masergy’s detection and response solutions are empowered to provide organizations with enhanced security.
Enjoy simple, secure, and scalable connectivity that improves application performance, reduces cost, and increase agility.
Achieve consistent global communications and unrivaled application performance with best of breed solutions from Masergy and Cisco.
Make personalized experiences possible with virtual agents, predictive routing, and workforce optimization embedded in our secure network fabric.
Optimize your security resources and improve security outcomes with comprehensive detection and response solutions.