Masergy Voicemail Transcription saves time and increases productivity. No longer will you have to listen to your voicemail messages when you can read them. The transcribed messages are also known as voice to text (V2T). The V2T is a best effort speech recognition in converting your voicemail message to written text and you also get an email that has the text and an audio file attached
You simply add the service to any and all of your users. A voicemail is left and it goes to Masergy transcription service. A secure computer listens to the message. Then it emails it directly back to your e-mail address with an attachment of the message left and the transcribed message in the body of the e-mail. The entire process is handled with in a few minutes.