Route all customer interactions--over voice, instant messaging, email, SMS and social media--to one or more teams, sites, or outsource partners. With Masergy Cloud Contact Center you get a single, global queue in the cloud to maximize your customers' satisfaction.
Pattonair is a global supply chain service provider of aircraft engine and systems manufacturers. Hear from Brian Long, CIO of Pattonair on why he chose Masergy Hybrid Networking to provide a flexible, software-defined network platform to serve their customers on four continents.
See why Russell Wong, Global Director of IT at San Francisco-based Calypso Technologies, chose Masergy Cloud Communications to seamlessly connect all of their offices in North America, Europe and Asia to enable a new level of employee collaboration.
Tim Naramore, CTO of Masergy, outlines how Masergy's Hybrid Networking solution stack with multiple connectivity options, unlimited virtualized environments and fully-managed network functions provide the agile foundation needed for today's global enterprises.