Unified Communications: The Buying Trends of 1,000 IT Decision Makers
A recent Cisco® study polled more than 1,000 IT decision-makers asking them to explain their intent, reasoning, and selection criteria behind their unified communications investments. The results offer valuable insights for enterprises following in their footsteps.
- Learn about the most-wanted features and service options
- Get a checklist of the elements that comprise complete solutions
- Explore three types of adjacent services that differentiate providers
Unified Communications? We're here to answer all of your questions.
Call us now to arrange a consultation (855) 238-1463.
Or arrange for a consultation through our request form.
2022 UCaaS & CCaaS Market Trends Study
CIO research reveals the challenges with UCaaS and CCaaS as well as the top ways IT leaders ensure success.
Getting the Most Out of UC in the Age of Work-From-Home
The urgency for unified communications has greatly increased, so what do IT teams need now? Nemertes Research studies show success correlates with these activities.
Learn more about Getting the Most Out of UC in the Age of Work-From-Home
Webex Meetings Security
How does Masergy’s Meetings solution address security? This paper has the answers. Learn about the security features behind the Webex Meetings application.
Buying A New Phone System? Top 3 Things You Need to Know
It can be difficult deciding when and how to move to cloud communications. Get an overview of the cost, risk, and value behind each option with this guide.
Learn more about Buying A New Phone System? Top 3 Things You Need to Know
Is Your Phone System Holding You Back or Helping You Fly?
Outdated phone systems can shackle your business growth, but how do you justify the move to cloud communications? Get data-backed reasons and key considerations for migration.
Learn more about Is Your Phone System Holding You Back or Helping You Fly?
Pairing SD-WAN and UCaaS/CCaaS to Maximize Performance, Productivity, and Savings
Many networks cannot adequately support cloud communications, which is why IT leaders are coupling UCaaS/CaaS with SD-WAN. Nemertes Research offers this guide to an integrated approach.
Learn more about Pairing SD-WAN and UCaaS/CCaaS to Maximize Performance, Productivity, and Savings
Effective CCaaS RFPs: Common Pitfalls and Must-Ask Questions
When moving contact centers to the cloud, IT leaders must ask the right questions to avoid solution complexity. Sidestep common pitfalls and pinpoint the most critical RFP questions with this guide.
Learn more about Effective CCaaS RFPs: Common Pitfalls and Must-Ask Questions
SIP Trunking Pitfalls and Resolutions
SIP trunking is often required to migrate on-premise communications systems to the cloud, but it presents a myriad of potential implementation pitfalls. Here’s what buyers need to know.
Global UCaaS RFPs: The Five Question Approach Every CIO Should Use
CIOs recognize that on-premise communications systems are being displaced by UCaaS technologies, but RFP processes delay upgrades. This fresh approach offers an effective way to achieve RFP nirvana.
Learn more about Global UCaaS RFPs: The Five Question Approach Every CIO Should Use
Contact Center Trends: Delivering Better Business Results
How do contact center performance metrics improve interactions? Today’s trends reveal the business objective disconnect and how cloud communications make data analysis more effective.
Learn more about Contact Center Trends: Delivering Better Business Results