Meet your Virtual Network Assistant: AI for IT Operations (AIOps)

The SD-WAN industry’s first AIOps integrated with network and cloud applications

It evaluates network configurations and application bandwidth usage, helping you predict outages and improve your cloud application performance. It’s like your dedicated virtual network engineer—to proactively monitor your global network. AIOps is built into our customer portal with Masergy’s Managed SD-WAN Secure solutions and our software-defined network services.

Network optimization

Masergy AIOps uses sophisticated machine-learning algorithms to recognize network usage patterns. By leveraging 20 years’ worth of real-world customer usage data on our global software-defined network, Masergy AIOps helps enterprises to not only optimize network performance but detect anomalies. Predictive anomaly detection can find potential issues on your network quickly.

Key features: SaaS application optimization

Accelerate application troubleshooting and management

Masergy AIOps observes application service quality and provides insights that isolate and identify the cause of performance degradation.

Make data-driven decisions around resource allocation

Masergy AIOps observes application propensity for bandwidth consumption, helping IT managers intelligently manage application policies as well as forecast bandwidth and network capacity needs.

Avoid potential application outages and performance degradation

Masergy AIOps evaluates historic patterns of bandwidth consumption, providing predictions, proactive recommendations, and real-time alerts on application bandwidth utilization.

Real-time application performance analysis

  • Machine learning algorithms monitor and analyze your top 20 applications
  • AIOps delivers a visual presentation of both raw metrics and application quality of experience (QoE)

Track asymmetric network routes

  • AI determines network traffic coming in on one interface and returning on a separate one
  • Machine learning analytics is used to suggest router changes

Plan for a cloud-first IT strategy

  • Real-time analytics predict bandwidth usage giving you a data-driven capacity plan
  • Suggested quality of service (QoS) policy settings for each application help you deliver a superior user experience

AIOps Alerts

Masergy AIOps built into our Managed SD-WAN Secure solution. See how Masergy AIOps works 24/7 to proactively monitor your cloud-powered corporate network.