Visibility and control plus expert support

Shared network management responsibilities

The best of both worlds with a co‑managed SD‑WAN solution

The SD-WAN market has traditionally offered a binary choice when it comes to the deployment and management of network services. Either you take a do-it-yourself approach, tackling installation, maintenance, and daily management using your own IT staff or you opt for the fully managed service, paying the provider to handle everything for you. The problem is, these two options force you to make difficult decisions around cost and control.

IT leaders need more options

Many companies want to offload SD-WAN responsibilities, but they are bound by compliance rules that require them to retain direct control over the network. In this case, a third option is needed, where IT leaders can relieve their team of the time-consuming administrative tasks, while still having the ability to make changes to SD-WAN policies and configurations when necessary.

Service management: Control and convenience

Masergy's co-managed solutions allow IT organizations to share the work of managing their business, network, and firewall policies. Beyond standard configurations, you can customize rules to meet your specific network and application requirements. You get the keys to our management portal, where the SD-WAN Orchestrator’s self-service controls allow you to drive changes to network and security policies, all with end-to-end visibility into performance.

Network visibility and control
  • Access all the same control features that Masergy uses to administer and provision the WAN service–you have total control
  • Actively manage your network’s SD-WAN rules, firewall policies, and security profile configurations
  • Get real-time visibility across all applications, locations, and WAN links all around the world
Flexible options

Opt for a co-managed service with these Masergy solutions:

  • SD-WAN Secure: Solutions run over Masergy’s global, private software-defined network or the public internet
  • SD-WAN Secure OTT: “Over the top” solutions use an internet-only connectivity strategy and allow you to bring your own network
Access to SD-WAN experts
  • Masergy’s own NOC provides 24/7 monitoring and support for all Masergy SD-WAN Secure edge devices
  • Your IT teams are trained on how to use the SD-WAN portal to manage network and security policies
  • When you build trust with our SD-WAN service, it’s easy to migrate to a fully managed service

Next-Gen SD-WAN: Charting a Path for the Next Five Years

"The nature of SD-WAN solutions makes it easier for the provider to share management with enterprise IT staff. They can open some or all tools to the customer while putting guardrails on access to prevent disasters."

— John Burke, Nemertes Research

81% of IT leaders say security is their top factor in selecting an SD-WAN solution

Masergy's SD-WAN security features and services are embedded into every SD-WAN solution, meeting the key tenets of Gartner's SASE model. Three-tiered options include next-gen firewalls for superior perimeter protection and 24/7 SOC services that alleviate your team of the monitoring and threat response. Plus you can enforce consistent security policy across all SD-WAN devices and get security alert metrics within the SD-WAN management portal.

Choose the security service below that best matches your desired level of protection and support.

Unified Threat Management Threat Monitoring & Response Managed Security Services
NextGen Firewall with UTM
Log reporting and alerting
Built-in shadow IT discovery
SOC Services: 24/7 monitoring and incident response
Firewall Integration and blocking/response
Cloud Security: AWS®, Azure®, CASB, Office 365™, 3rd party integration*
Security analytics: Machine learning and behavior analytics
Advanced IDS and raw packet capture
Network visibility (flow data)
Endpoint detection and response
Threat intelligence and hunting
Vulnerability scanning and management

Self-service control in one portal: SD-Orchestrator

You only need one management portal to configure key networking functions, security policies, and performance-related tasks with real-time speed and precision. Inside the portal Masergy’s SD-WAN Orchestrator gives you self-service control to:

  • Add application-based routing rules to enhance application performance hosted either in the cloud or onsite
  • Configure all firewall and application control policies along with web and DNS filtering profiles to block cybersecurity threats
  • Make real-time moves, adds, changes or deletions (MACDs) related to Layers 4-7 on your SD-WAN deployment

Nervous about using SD-WAN services?

  • Need to make changes to non-networking functions related to your SD-WAN service? You have 24/7 access to Masergy’s support team.
  • Worried about Masergy’s responsiveness? You can track tickets in real time inside the SD-WAN management portal.
  • Wondering about the cost of the network changes you want to make? Masergy analysts provide you with full transparency, so you can make informed decisions.
  • Just need to TALK to someone? Call and speak directly with an analyst in the closest NOC.

Keep exploring

Answers to your frequently asked SD-WAN questions

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