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Fully managed services with Masergy's SD‑network

IT leaders are increasingly adopting managed SD-WAN services over do-it-yourself solutions. That's because a fully managed service makes it easier to maximize WAN uptime while also minimizing management overhead. Want an SD-WAN service that empowers your IT team to focus on innovation but also provides the highest quality performance and agility across the globe? Masergy pioneered software-defined networking two decades ago, and we've been engineering and managing client networks to deliver on service excellence ever since.

Our fully managed SD-WAN services leverage Masergy's secure, edge network along with Fortinet’s edge devices that include embedded security. With Masergy's three NOCs and SOCs on three continents and a team of highly skilled engineers, you can be confident your network is monitored 24/7. And with the only pure software-defined network backed by industry-leading SLAs, you can be certain your SD-WAN solutions will deliver the performance and reliability that’s vital to your business continuity.

2020 Gartner Magic Quadrant for Network Services, Global

Masergy recognized as a Visionary for 4 years running

SD-WAN Secure: The most competitive SLAs

100% Availability for SD-WAN Sites

Masergy commits to 100% service availability for SD-WAN sites configured for high availability.

100% Availability for Cloud Connections

Masergy commits to 100% service availability for direct cloud connections architected for redundancy.

Proactive Credits on Availability SLAs

Masergy proactively credits clients after a service availability SLA is not met--it's automatic.

100% Packet Delivery

Masergy commits to 100% in-sequence packet delivery (Edge-to-Edge).

< 1 Millisecond of Jitter

The lower the jitter the better, and our network jitter averages around 1/20th of a millisecond (0.02).

5 Minute Notification

Masergy will proactively notify you of a service outage within 5 minutes of verification.

81% of IT leaders say security is their top factor in selecting an SD-WAN solution

Masergy's SD-WAN security features and services are embedded into every SD-WAN solution, meeting the key tenets of Gartner's SASE model. Three-tiered options include next-gen firewalls for superior perimeter protection and 24/7 SOC services that alleviate your team of the monitoring and threat response. Plus you can enforce consistent security policy across all SD-WAN devices and get security alert metrics within the SD-WAN management portal.

Choose the security service below that best matches your desired level of protection and support.

Unified Threat Management Threat Monitoring & Response Managed Security Services
NextGen Firewall with UTM
Log reporting and alerting
Built-in shadow IT discovery
SOC Services: 24/7 monitoring and incident response
Firewall Integration and blocking/response
Cloud Security: AWS®, Azure®, CASB, Office 365™, 3rd party integration*
Security analytics: Machine learning and behavior analytics
Advanced IDS and raw packet capture
Network visibility (flow data)
Endpoint detection and response
Threat intelligence and hunting
Vulnerability scanning and management

One portal with AI-powered analytics

Virtual assistant automates network analysis

Masergy’s SD-WAN management portal provides every client with a single-pane-of-glass view into their network performance and cloud application delivery.

  • Real-time analytics and controls manage your private and public connections, SD-WAN edge devices, clouds, applications, voice and video communications, and more.
  • With just a few clicks, you can modify bandwidth, change traffic priorities on cloud applications, as well as discover and act on any shadow IT applications running on your global network.
  • An AI-powered virtual assistant is built in–Masergy’s AIOps helps you optimize your network.
  • Plus, the portal is available globally on any device.

See how one portal provides unmatched visibility and control.

 

Why more IT leaders want SD-WAN as a managed service
Nemertes Research explains the rise of managed SD-WAN

Let your business needs lead your SD-WAN connectivity design

With Masergy, you have the freedom to mix and match network connectivity--public, private, and 5G wireless too. Transport-agnostic flexibility allows you to strike the optimal balance between price, performance, and resiliency, so you can meet the needs of every location, user, and application. Regardless of your access choice, every connection to Masergy has security built-in and provides your on-ramp to the highest performing software-defined network, consistently delivering less than 1 millisecond of jitter across the globe.

  • Mix and match public and private network access for hybrid connectivity
  • Bring your own bandwidth or Masergy can source, deploy, and manage your access globally
  • 300 global access provider partners ensure you get the connectivity you need
  • Masergy manages both public and private access with 24/7 network monitoring services
  • Add-on security services for 24/7 threat monitoring and response are available

AIOps: Your virtual network assistant

Get a virtual assistant to help optimize your network, application performance, and security. Masergy AIOps is the industry's first AI-based network intelligence service that analyzes the network and makes recommendations to enhance reliability. Plus, it's a standard feature included with Managed SD-WAN--there's nothing for you to install or configure!

Keep exploring

Answers to your frequently asked SD-WAN questions

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