Unified Communications: Connect and collaborate everywhere

Masergy UCaaS with Cisco Webex

Two innovators.
One global communications platform.

People are working from anywhere, on a range of devices, and keeping your business connected is more important than ever. It’s critical for your communications platform to perform because work doesn’t wait — so your employees and partners shouldn’t have to wait either.

Masergy UCaaS with Cisco Webex is a complete and secure collaboration solution. The Masergy-hosted platform is connected to our high-performing network or SIP trunks and integrated with the Cisco Webex® experience including calling, meetings, and messaging. All of this is wrapped by a fully managed network service known for industry-leading performance across the globe. Get all the tools and services you need in one platform with one dial plan.

Getting the Most Out of UC in the Age of Work-From-Home

Success requires addressing the network

The confidence of consistent communications

Cloud communications are known for being bandwidth-hungry applications that can be a drag on network resources. When you partner with Masergy, your business can be confident in the solution–our network was purpose-built for VoIP phone calls and video conferencing delivered with consistency. Masergy combines Cisco Webex with our cloud and network platform, so your users all over the world get superior communications quality coupled with the best user experience with Cisco Webex calling, messaging, and meetings.

Masergy's UCaaS is purpose-built to deliver:

Global Availability

Get a world-class communications experience on any Windows, Mac, iOS, and Google Android device with internet access.

25 Countries with Direct PSTN Relationships

PSTN, SIP trunking, and in-country calls in 25+ countries, so you can effectively migrate to a fully hosted service.

SIP Trunking for Hybrid Deployments

Don’t rip and replace your phone system to reach the cloud–hybrid solutions deploy services both on-premise and in the cloud.

100% Packet Delivery

With SD-WAN and UCaaS in one solution, clients get industry-leading SLAs including 100% in-sequence packet delivery.

24/7 Monitoring

Masergy’s certified security and network analysts work around the clock with an undaunted commitment to service.

Performance Visibility

The UCaaS Analyst offers end-to-end visibility with usage metrics, call quality analytics, insights, and reports all in one place.

Best-of-breed communications tools from Cisco

Masergy’s UCaaS with Cisco Webex delivers the best user experience, applications and tools your business needs to stay productive from any location or device.

Calling

Feature-rich cloud phone calls on any device

Unlimited usage on-net and in-country

PSTN replacement in 25+ countries

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Meetings

Video conferencing from any device

Secure meetings with end to end encryption

Specialized platforms for events and training

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Messaging

One app to launch the features you need

Centralized message rooms

File sharing, screen capture, and whiteboards

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SIP-powered flexibility

Hybrid cloud solutions

No need for a rip-and-replace strategy. Masergy helps you maximize your existing, on-premises-based PBX investments while taking advantage of the cloud. With SIP trunking and complete PSTN replacement, you can overlay new technologies and migrate on your schedule.

Endpoints made easy

IP phones

Your IT staff can take full administrative control with cloud-ready phones from industry-leading brands. Masergy offers easily portable, completely cloud-based phone systems from Cisco, Polycom®, and more. It’s plug-and-play hardware and it’s truly quick to connect.

Calling for Microsoft Teams

  • Reduce costs: Right size your calling plan with a pay-for-what-you-use model
  • Get global service: PSTN, SIP trunking, and in-country calling in 25+ countries
  • Increase call quality: Masergy’s SD-network was purpose-built for voice and video

Keep Exploring

Business collaboration in a secure cloud with Masergy UCaaS

Video

Business collaboration in a secure cloud with Masergy UCaaS

Masergy Unified communications offers features like video conferencing and instant messages—plus new features are delivered via the cloud for free.

Watch the Video

2020 IDG UCaaS and CCaaS Market Trends Report: Security and Network are Top Demands

White Paper

2020 IDG UCaaS and CCaaS Market Trends Report: Security and Network are Top Demands

IDG research explores challenges with UCaaS/CCaaS, outlining key considerations for moving mission-critical workloads to the cloud with confidence.

Download the White Paper

Masergy UCaaS with Managed SD-WAN solution brief

Solution Brief

Masergy UCaaS with Managed SD-WAN solution brief

Transform your collaboration with consistent global communications and unrivaled application performance. This brief provides the details on our best-of-breed solutions powered by Cisco.

Read the Solution Brief

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