People are working from anywhere, on a range of devices, and keeping your business connected is more important than ever. It’s critical for your communications platform to perform because work doesn’t wait — so your employees and partners shouldn’t have to wait either.
Masergy UCaaS is a best-of-breed solution built on the Cisco collaboration platform that includes cloud calling, virtual meetings, team collaboration, SIP trunking, and IP phones — all wrapped by a fully managed network service known for near-perfect performance across the globe. Get all those tools and services in one platform with one dial plan.
Do you need unrivaled application performance from your network, but the quality has gone bananas? Our Unified Communications solutions are powered by Cisco, secured 24/7 by certified Masergy security analysts, and delivered with industry-leading quality over the Masergy software-defined network.
IDG market trends report: Challenges with UCaaS & CCaaS deployments
Cloud communications are known for being bandwidth-hungry applications that can be a drag on network resources. When you partner with Masergy, your business can transform with certainty--our network was purpose-built for VoIP phone calls and video conferencing delivered with consistency. Masergy embeds Cisco Webex applications directly into our software-defined network platform, so your users all over the world get pristine communications backed by service level agreements including 100% in-sequence packet delivery.
Enable your employees to reliably access collaboration applications in 120 countries.
Masergy offers PSTN and SIP trunking in 25 countries, so you can effectively migrate to a fully hosted service.
Don't rip and replace your phone system to reach the cloud--hybrid solutions deploy services both on-premise and in the cloud.
Masergy's network SLAs include 100% in-sequence packet delivery.
Masergy's certified security and network analysts work around the clock with an undaunted commitment to service.
When customers call Masergy, the time to reach a live analyst is about 45 seconds on average.
Feature-rich cloud phone calls on any device
Unlimited usage on-net and in-country
Local service in 25 countries and additional options in 120 countries
Video conferencing from any device
Secure meetings with end to end encryption
Specialized platforms for events and training
One app to launch the features you need
Centralized team rooms
File sharing, screen capture, and whiteboards
No need for a rip-and-replace strategy. Masergy helps you maximize your existing, on-premises-based PBX investments while taking advantage of the cloud. With SIP trunking and complete PSTN replacement, you can overlay new technologies and migrate on your schedule.
Your IT staff can take full administrative control with cloud-ready phones from industry-leading brands. Masergy offers easily portable, completely cloud-based phone systems from Cisco, Polycom®, and more. It’s plug-and-play hardware and it’s truly quick to connect.
Want to see how your cloud communications tools and services are delivering on the demands of your global business? Masergy’s UCaaS Analyst offers end-to-end visibility. Maintain the quality of your cloud phone calls and video conferencing with usage metrics, call quality analytics, actionable insights, and reports. Data is all in one place, making it easy to optimize application availability and performance.
Discover how this financial tech company enhanced worldwide collaboration with Masergy’s Unified Communications and reliable connectivity.
Opening offices in just days, MarkLogic enabled its global workforce with Masergy cloud unified communications applications.
Essen Health Care partnered with Masergy to upgrade legacy PBX technology. Learn how Global Unified Communications as a Service and Cloud Contact Center solutions enable enterprise-grade call routing and comprehensive management capabilities.
With a lean IT budget serving 33,000 students across 45 facilities, Canyons School District traded costly PBX systems for Unified Communications as a Service. Learn how Masergy customized the service to make schools safer and delivers $360K in annual savings.
Facing rapid growth, American Homes 4 Rent wanted a unified communications system that was as nimble as their mobile workforce. Hear how Masergy gives leasing agents anywhere, anytime connectivity and sets up phone numbers in new markets in just a couple of hours.
IDG research shows what matters most when designing a strategy for unified communications and cloud contact centers. Get the top three considerations.
Masergy has discounted offers and stands at the ready to establish a productive and secure remote workforce for your global business.
These three communication guidelines can be used to design a remote workforce strategy. Get the guidelines and technologies required for success.
Artificial intelligence (AI) is triggering new advances in communications, and you don’t have to wait to cash in on the benefits. Here’s how to apply “what’s next” today.
AI is poised to transform collaboration as we know it. Nemertes Research evaluates how predictive and real-time analytics deliver measurable value for the contact center and corporate communications.
Hybrid cloud deployments make it easier to justify a UCaaS investment, but how do you evaluate the cost benefit of hybrid cloud models? Get eight factors for ROI.
Masergy Unified communications offers features like video conferencing and instant messages—plus new features are delivered via the cloud for free.
Remote workforces have companies moving communications and contact centers to the cloud with greater urgency. Nemertes explains how successful companies do it best.
What if you had started building a work-from-anywhere IT platform before COVID-19? Joe Gracz shares his personal story with the aim of helping others.
The ingenuity of UCaaS technology is often overshadowed by a complex solution design and deployment process. Get tips for decreasing IT complexity and simplifying your cloud migration.
A recent study explores the intent and selection criteria behind 1,000 unified communications investments. Learn about the most-wanted features and adjacent services that differentiate providers.
Collaboration drives competitiveness, and unified communications is the first stepping stone to success. Explore the pain points and solutions for keeping people digitally connected.
Many networks cannot adequately support cloud communications, which is why IT leaders are coupling UCaaS/CaaS with SD-WAN. Nemertes Research offers this guide to an integrated approach.