Connect and collaborate everywhere

Solutions powered by Cisco®

Two innovators. One global communications platform.

People are working from wherever they are, on a range of devices, and keeping your business connected is more important than ever. It’s critical to have your communications platform performing, because work doesn’t wait — so your employees and partners shouldn’t have to either.

Masergy UCaaS is a best-of-breed solution built on the Cisco collaboration platform that includes cloud calling, virtual meetings, team collaboration, SIP trunking, and IP phones–all wrapped by a fully managed network service known for near-perfect performance across the globe. Get all those tools and services in one platform with one dial plan.


Enabling your virtual workforce: Discounted services

Masergy's UCaaS is purpose-built to deliver:

Enable your employees to reliably access collaboration applications in 120 countries.

Masergy offers PSTN and SIP trunking in 25 countries, so you can effectively migrate to a fully hosted service.

Don't rip and replace your phone system to reach the cloud--hybrid solutions deploy services both on-premise and in the cloud.

Gaps in voice and video sessions are a thing of the past on Masergy's software-defined platform.

Certified security and network analysts work around the clock with an undaunted commitment to customer-first service.

When customers call Masergy, the time to reach a live analyst is about 45 seconds on average.

93% prefer bundling UCaaS with network and security services

IDG market trends report: Challenges with UCaaS & CCaaS deployments

Best-of-breed communications tools from Cisco

Powered by Cisco, Masergy’s UCaaS services deliver the modern applications and tools your business needs to stay productive from any location or device.


  • Feature-rich cloud phone calls on any device
  • Unlimited usage on-net and in-country
  • Local service in 25 countries and additional options in 120 countries


  • Video conferencing from any device
  • Secure meetings with end to end encryption
  • Specialized platforms for events and training


  • One app to launch the features you need
  • Centralized team rooms
  • File sharing, screen capture, and whiteboards

SIP-powered flexibility

Hybrid cloud solutions

No need for a rip-and-replace strategy. Masergy helps you maximize your existing, on-premises-based PBX investments while taking advantage of the cloud. With SIP trunking and complete PSTN replacement, you can overlay new technologies and migrate on your schedule.

Endpoints made easy

IP phones

Your IT staff can take full administrative control with cloud-ready phones from industry-leading brands. Masergy offers easily portable, completely cloud-based phone systems from Cisco®, Polycom®, and more. It’s plug-and-play hardware and it’s truly quick to connect.

Learn more about Masergy Unified Communications

  • Calling

  • Meetings

  • Teams

  • SIP Trunking

  • IP Phones

  • Cloud voice and video calling powered by Cisco®

    Make sure your communications systems can grow with your business. You can optimize investments or start fresh—all with flexibility and control you need to leverage the cloud and make cost-effective, secure changes on the fly.
  • Video conferencing powered by Cisco®

    In today’s mobile work environments, everyone should feel like they’re in the room—even when they’re miles away. Masergy’s integration with Cisco Webex® delivers the simplicity you need for smarter, more secure video calling and conferencing, any time and anywhere.
  • Cloud-based collaboration powered by Cisco®

    When team members have voice, video, and chat at their fingertips, it doesn’t matter where they sit. Ensure all team members can connect easily using embedded call, meeting, and messaging capabilities. New features can be delivered to devices from the cloud at no additional cost.
  • Squeeze more life out of your legacy PBX

    Gain all the advantages of cloud to transform your existing PBX systems while reducing costs. Our global coverage includes 25 countries with PSTN and SIP Trunking, offering a complete PSTN replacement.
  • Cloud-ready phones from Cisco®, Polycom®, and more

    With Masergy’s UCaaS services, your IT staff can take full administrative control over easily portable, completely cloud-based phone systems. It’s plug-and-play hardware that is truly quick to connect.

Keep exploring

Answers to your frequently asked UCaaS questions

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