Unleash the power of collaboration

Global communications powered by Cisco Webex®

Two innovators.
One global collaboration platform.

It’s critical for your communications platform to work because work doesn’t wait. Masergy UCaaS with Webex is a complete collaboration solution known for industry-leading performance across the globe. This Masergy-hosted platform is connected to our high-performing network or SIP trunks and integrated with the Cisco Webex® collaboration experience. With calling, meetings, and messaging capabilities wrapped by a fully managed network service, you get one solution with one dial plan.

Cloud voice and video calling powered by Webex®

Power your productivity with feature-rich calling capabilities on any device, anywhere in the world. Masergy UCaaS with Webex offers an all-in-one solution that delivers reliable calling connectivity around the globe. Be confident that your teams will never miss a call with industry-leading performanc

Superior experiences

  • Full suite of business application features
  • Personalized calling experiences
  • High-quality service

Instant video

  • In the office, on your mobile
  • Easy click-to-join feature
  • Screen sharing and full collaboration capabilitie

Easy management

  • 24/7 service and support
  • Simple, intuitive portal
  • Flex up and down based on your business needs

Meetings powered by Webex®

Remote never has to mean removed. Successful meetings can take place in any coffee shop or living room in the world. Schedule and start meetings on any device with the push of just one button on your browser, mobile app, or conference room console. Masergy’s software-defined network delivers the performance you need for pristine audio, video, and content sharing.

Easy to initiate

  • One-touch video or audio conferencing via desktop or mobile devices
  • Turn on screen-share and recording instantly
  • Seamlessly change devices

Comprehensive control

  • Instant access to participant profiles and background information
  • Robust data and analytics
  • Secure connections with PINs and authorization codes

High-quality  Webex® Meetings

  • Interactive meetings with HD-video
  • Recording and hosting on-demand features
  • Supports up to 1,000 participants

Pairing UCaaS and SD-WAN to Maximize Performance, Productivity, and Savings

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Messaging powered by Webex®

Keeping global teams digitally connected has never been easier. Spin up a video or conference call in seconds, add users from around the globe – and rest assured that the quality will be flawless on Masergy’s high‑performance network. Always-on features including chat and file sharing can be quickly accessed with the Webex application on your desktop or mobile device.

Collaboration made easy

  • File and screen sharing is quick and simple
  • Switch devices seamlessly
  • Connect to all your collaboration apps with 3rd-party integrations

Flexible chat conversations

  • Get more options with one-on-one or group messaging
  • Keep track of conversations with log history
  • Protect information using encryption options

Simplified connections

  • Launch chat, meetings, file sharing, video, and more with just one app
  • Join from anywhere
  • Keep the conversation going after the meeting

Globally Consistent. Centrally Managed.

Masergy UCaaS is powered by our software-defined network architecture spanning six continents. We deliver full PSTN replacement and local numbers in the top 29+ countries for global business. Authorized users with the Webex app and internet access can connect to our UC globally. Masergy UCaaS ensures you get unified and seamless service so your IT teams can focus on digital transformation initiatives rather than managing multiple telecom vendors.

Tiered Collaboration Plans

Tiered options offer a range of solution packages, helping you match the right collaboration tools to your business needs. All plans start with the Masergy Hosted UC Voice calling service and let you add on Webex applications as needed.

Learn more about Tiered Collaboration Plans

Superior call quality with the industry’s most competitive SLAs

Support your corporate collaboration strategy with globally-available network services purpose-built for crystal clear communications. When you combine your Microsoft Teams calling service with any of our SD-WAN Secure solutions, you get Masergy’s industry-leading SLAs for VoIP and video quality on every Microsoft Teams call:

  • < 1 millisecond of jitter (Edge-to-Edge)
  • 100% in-sequence packet delivery (Edge-to-Edge)
  • 100% service availability for SD-WAN sites
  • Proactive credits on availability SLAs
  • 5-minute proactive outage notification

Transform your collaboration with globally reliable communications

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