Call Park is a “nonexclusive hold.” It puts a call on hold that can be picked up anywhere at the company (Not a transfer). A call can be parked by anyone at any extension and then the call picked up from any extension. Once a call has been parked your phone is free for other calls. You should use overhead paging or instant messaging to utilize Call Park most efficiently. Only one call can be parked at any extension. If the parked call has not been picked up after 50 seconds, the call will ring back to the phone from where the call was answered and parked. The 50 second timer is customizable. An alternative solution to Call Park utilizes Park Orbits instead of a person’s extension. For more information please contact Masergy Support on this alternative feature..
Use Call Park
Use Park Pickup
© 2023 Masergy Communications, Inc. All Rights Reserved.