Day/Night Mode Schedules
Schedules can be set up on the Enterprise, Group, or User level. They should be created on the Enterprise level if the same schedules apply to multiple Groups within the Enterprise. Otherwise, creating them on the Group level will make them applicable to just the Group they were created in. Schedules are rarely created on the User level but are used in that level, if the User requires routing their own calls at certain times to different destinations.