Group Paging


Group Paging service is the ability to broadcast a message to a group of telephones with or without an external paging system from a user’s telephone. The Cloud UCaaS solution from Masergy supports several different methods on how to accomplish this group paging service.

The following three group paging services available are:

Note: All of these group paging services may affect your bandwidth because they all utilize multicast which can result in a broadcast storm across your business’ LAN and WAN.


Masergy Support would need to configure any of these Group Paging services for your business. Any telephone can be included or excluded from group paging announcements. And when a telephone is off hook on an active call; can be prevented from hearing an announcement as well. For more information, please contact Support by dialing 611 from your Polycom telephone or emailing [email protected].