“Contact Center” Posts(Reset)

2022 Predictions: Convergence and co-creation trends will give birth to open-innovation ecosystems

December 7, 2021

In our third prediction for 2022, Masergy foresees wider IT convergence, more collaboration, and more interconnected IT ecosystems.

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Masergy’s Jim Glackin receives 2021 Channel Partners Circle of Excellence award

November 2, 2021

Circle of Excellence honors Masergy for vision, innovation, and advocacy of the channel during a time of transition and convergence.

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5 reasons to be excited about the Comcast Business acquisition

October 8, 2021

Here’s how our combined company will accelerate digital transformation and unlock more value for clients, partners, and the industry at large.

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Datatel1 and Digital Planet Communications Inc. reach Apex level in Masergy Zenith Program

May 25, 2021

Congratulations to our partners Datatel1 and Digital Planet Communications Inc. for attaining Apex level status in the Masergy Zenith Program!

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Masergy Zenith Program welcomes Blue Equinox, DVP Technologies and RealCom Solutions as Apex members

April 6, 2021

Congratulations to our partners Blue Equinox, DVP Technologies and RealCom Solutions for attaining Apex level status in the Masergy Zenith Program!

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CRN Names Masergy to its 2021 MSP 500 List

February 16, 2021

Masergy recognized by CRN as innovative and forward-thinking managed service provider.

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Delivering a predictive customer experience in 2021: Tools, use cases, and ROI

December 22, 2020

Predictive service is critical for 2021, but organizations need a solid understanding of the fundamentals for success. Here’s everything you need to know.

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The permanency of remote healthcare calls for UCaaS + SD‑WAN + Security

October 27, 2020

Healthcare IT leaders are reducing the complexity of digital transformation by addressing UC, the network, and security in one unified strategy.

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