Masergy Unity Client


Masergy Unity for Windows or Mac combines presence, instant messaging, Masergy service configuration and call control with click-to-dial from Microsoft Outlook Contacts directory integration. Featuring an intuitive icon based interface, Masergy Unity provides point and click call control within the familiar desktop environment.

Masergy Unity improves workgroup collaboration by bringing users closer to each other and simplifying internal and external communication.

  • Presence is built in
  • Logging in at a hoteling station
  • Logging in and out as an agent into a call center
  • Group Call Pickup
  • LDAP integration

For additional help, call 611 from your Masergy phone to schedule an online training session or send an e-mail to

Unity Client

Unity is a call control application that simplifies the making and receiving of calls.

User Guide


Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.


Cloud Communications

Simply Connect To Experience Real Productivity


Productivity Applications
Guaranteed Performance
Infinitely Scalable

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SIP Trunking

Advanced Features
UCaaS Integration
Trunk Pooling

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Global Presence

Global Office
Global DID
Global Gateway

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Analytics And
Service Control

Real-time Performance
Unlimited Endpoints
Cloud Based App

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