Flexible Seat Assignment – Flexible Seating allows users to use a host phone and have the host phone provisioned with the guest’s device profile settings. It provides similar functionality to the Hoteling service, but allows the device to be provisioned with the guest’s profile settings and has a different licensing model. It also allows the user to continue using their other locations as usual.
One of the differentiators of Flexible Seating is the host phone is provisioned without the need for a user license which allows for cost savings.
Another benefit is the ease of associating/disassociating to the flex seating host phone by use of the soft keys versus the voice or web portal.
Flexible Seating functionality is delivered in two separate services: Flexible Seating Host group service and Flexible Seating Guest user service.
Flexible Seating Guest allows a user to have a device profile associated with their service. The user can then associate this profile with a flexible seating host and use the host’s device with their own device profile. When a flexible seating guest uses the host’s device, the device is reconfigured with the guest’s device profile, so the user can have the same calling experience as if they were using their own phone. Flexible Seating Guest is a licensed user service.
Flexible Seating Host allows group administrators to create Flexible Seating Host service instances and assign devices to them which allows users with the Flexible Seating Guest service to associate their device profile with a host. The host’s phone device is allowed to download the guest’s device profile. Flexible Seating Host is not a licensed service. Hosts can be created when the Flexible Seating Guest service is authorized to the group.
User Guide for Association/Disassociation with Flexible Seating:
The above configured guest needs to be associated with the host. This can be achieved in one of three ways.
For businesses that have people who come into the office occasionally and need a desk phone for a temporary period to answer their calls or check their voice messages.