Many companies jumped into digital transformation head-first, but are now realizing that technologies are often driving business processes vs. the other way around.
The technologies that make transformation possible should be delivering the business outcomes you need–elevating your enterprise to a new level of agility and supporting a superior customer experience.
Connect and optimize your multi-cloud enterprise with our Managed SD-WAN and Software-Defined Cloud Interconnect solutions.
Take customer loyalty to new heights with personalized experiences made possible with Masergy Contact Center solutions.
Masergy recognized as a Visionary for 4 years running
SD-WAN and AIOps are giving rise to network automation and the autonomous networks of the future. Here’s a getting started guide from ZK Research.
Virtual workforces rely on the WAN, and this ZK Research study shows IT spending trends and how new business needs increase the urgency for SD-WAN.
Masergy's CTO, Chris MacFarland, teaches you how to reach the milestone of true autonomy. This article originally appeared in Forbes.
Zeus Kerravala, Principal Analyst at ZK Research, offers his guide to investing in SD-WAN for digital transformation. Get key recommendations and a checklist for selecting a service provider.
Virtual network assistants are here, and AIOps is paving the way to autonomous networking. Nemertes Research offers this beginner's guide to AIOps.
AI is fueling the digital customer experience, and research studies can help you confidently create a plan for investment. Identify ROI and avoid implementation missteps with this guide.
The network is the key to innovation, but critical elements are required to sharpen your competitive edge. Get the seven criteria your network needs for IT agility and digital transformation.
Explore why Frost & Sullivan analysts named Masergy the most innovative SD-WAN service and see how Masergy benchmarks against others.
Yesterday’s security techniques and networks don’t always transition well into the new world of IoT. A game of “truth or lie” exposes the certainties and snare traps.
Today's data-driven organizations need to re-envision their global network architectures.
Many networks cannot adequately support cloud communications, which is why IT leaders are coupling UCaaS/CaaS with SD-WAN. Nemertes Research offers this guide to an integrated approach.
Benchmarking security maturity sharpens your strategy. Here’s a model for self-assessment, next steps, and sound investments at every maturity level.
The urgency for unified communications has greatly increased, so what do IT teams need now? Nemertes Research studies show success correlates with these activities.
IDG research findings identify SD-WAN as a key enabler for the remote workforce. See how IT priority shifts are changing the way many approach SD-WAN.
Virtual agents aren’t just for contact centers--they work with unified communications too. Here’s how to use AI to automate voice and text interactions.
Ask people what SASE is and you’ll likely get 10 answers. While the newness of SASE is a factor in the confusion, here’s what SASE is and what it’s not.
As SD-WAN has evolved, IT leaders have more options and therefore more decisions to make. Let data be your guide. Nemertes Research has this advice.
Remote work is redefining the WAN, so what is needed now? Nemertes Research explores SD-WAN, cloud security, and secure remote access.
Virtual Agents are here, but which technologies ensure true intelligence? This framework guides you through the advanced functionality and deployment methods, mapping business needs to capabilities.
Planning a move toward SASE? Here are three ways to make apples-to-apples comparisons, teasing out the differences in solutions.
Research from European enterprises surveyed as the pandemic lockdown began helps IT leaders identify new trends and what businesses need now.
Remote workforces have companies moving communications and contact centers to the cloud with greater urgency. Nemertes explains how successful companies do it best.