Global UCaaS


Get UCaaS Support and Software Downloads.

So much more than a Cloud PBX

Of course Masergy Unified Communications as a Service (UCaaS) solutions can replace your PBX. But dive deeper to appreciate the true power of Masergy UCaaS. Our integrated services improve your bottom line by eliminating costly CAPEX, maintenance and support expenses.

Best of all, Masergy UCaaS gives you all the modern UC features you want today, and delivers new features to your devices from the cloud at no additional cost.

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Key UCaaS Features

  • Single number mobility/BYOD
  • Guaranteed on-net performance
  • Seamless voice, video and instant messaging communications
  • One inbox for voicemail, email and fax services
  • Built-in disaster recovery with advanced automatic failover
  • Global private dialing with no long distance charges
  • Conferencing with bridges for planned and ad hoc calls
  • Call recording, usage statistics, automated attendants, hunt groups and call center queues
  • Easy systems management via cloud-based tools and real-time analytics

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Our feature-rich UCaaS enables cloud-based UC that is resilient, scalable and available anywhere in the world--on any device you use. Masergy UCaaS is embedded into our patented Software Defined Platform to save you time with a quick and painless migration path to cloud-based UC. Our legacy-free network platform guarantees HD voice and video delivery, easy system integration with leading CRM solutions such as Salesforce and unlimited lifetime support/training.


feature richFeature-Rich Options for Everyone

We offer convenient, full-featured UCaaS bundles specifically engineered for mid-sized businesses and fully-customized UC solutions ideally suited for highly-distributed large enterprises. Our rich features can be fully customized for various user levels within an organization.

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functional teamsMake Functional Teams More Efficient

Group Features such as hunt groups, auto attendant, interactive voice response and call center queues can be added to any UCaaS user to enable productivity enhancing features for groups of employees. With unlimited scalability and flexibility, you’ll never outgrow your Masergy UCaaS solution.

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New CarThat New Car Smell

We couple Masergy UCaaS solutions with state of the art IP Phones that deliver HD voice and video and offer competitive buy and rental rates designed to fit any budget. And all of our IP Phones are localized. Je parle français. Ich spreche Deutsch. Hablo español. Parlo italiano.

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End User ExperienceIt's All About The End User Experience

Our end user support help desk is available around the clock. Users simply dial 611 to access our team of UCaaS specialists. We’ve localized UCaaS for most global office countries so your IT team can focus on strategic initiatives. And of course, you always have full visibility into UCaaS performance with Masergy UCaaS Analyst.

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Enhance productivity with embedded features.

Our global UC solutions deliver a comprehensive suite of communications and productivity applications from the
cloud to your fingertips. Masergy UCaaS delivers enterprise-grade communications anytime, on any device, anywhere on the globe.


Cloud Communications

Simply Connect To Experience Real Productivity


Productivity Applications
Guaranteed Performance
Infinitely Scalable

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SIP Trunking

Advanced Features
UCaaS Integration
Trunk Pooling

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Global Presence

Global Office
Global DID
Global Gateway

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Analytics And
Service Control

Real-time Performance
Unlimited Endpoints
Cloud Based App

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