• Collaboration Will Continue to be a Key Driver of Cloud Communications

    We interviewed many of our customer CIOs and real-time collaboration that can be conducted across different channels of communications and devices was a key focus area.

  • Masergy Wins Innovation-Focused Award: Accolades from BroadSoft post-Cisco acquisition

    We are excited for our friends at BroadSoft on the Cisco acquisition. Joining the Cisco family means accelerating more enterprise communications to the cloud. Masergy has experienced first-hand huge growth in adoption of Global UCaaS among our customer base as more enterprises move their on-premises communications to the cloud and seek a provider that has the ability to offer a frictionless migration experience to customers worldwide.

  • KRACK is Whack: How Hackers Can Compromise Any Wi-Fi Device in the World

    Independent security researcher Mathy Vanhoef has discovered a weakness affecting almost all implementations of the Wi-Fi Protected Access 2 (WPA2) protocol. Virtually all Wi-Fi access points in the world use the WPA2 authentication handshake that we now know can be easily altered by attackers.

  • How Network Visibility Enables the Detection and Response Mission

    Prevention strategies and controls can’t keep up with exponentially growing attack surfaces. Network visibility is one of several tools that help advance the detection and response mission.

  • Masergy Named Niche Player to 2017 Gartner UCaaS Magic Quadrant

    It’s no secret that being named to the Gartner UCaaS Magic Quadrant is an accomplishment. Each year, Gartner evaluates players in the UCaaS space. This year, Masergy is excited to announce that we’ve been assessed on the completeness of and ability to execute our cloud communications vision, and have been named a Niche Player in the 2017 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide (UCaaS MQ).

  • 3 Ways UCaaS Can Help Organizations Weather Hurricane Harvey

    By now, everyone has heard of Hurricane Harvey, the tropical storm that has inundated parts of the Houston, Texas area with more than 40-50 inches of rain, flooding a quarter of the land mass that makes up Harris County. In this post, we explore how UCaaS solutions can help organizations minimize lost business.

  • Digital Transformation and the Cloud: 5 Reasons CIOs Need to Get With the Program

    The importance of aligning tech and the business may sound like a no-brainer. In fact, the CIO position — created back in the 1980s — was supposed to do just that. Yet for decades, business leaders have complained that IT was either pursuing technology for technology's sake or merely keeping the lights on. The promise of aligning IT with the business remained unfulfilled. Now, true digital transformation is underway at a wide range of organizations and industries.

  • How and When to Use Endpoint Detection and Response

    Security leaders are struggling with the widening attack surfaces from a growing number of network endpoints. Masergy’s Managed Endpoint Detection and Response service can help.

  • 5 Criteria for Evaluating Managed SD-WAN Solutions

    SD-WAN has made networking sexy again. A managed SD-WAN solution lets organizations more rapidly deploy new sites, optimize cloud connectivity and support bandwidth hungry applications. In this post, we've created a shortlist of criteria for you to use when evaluating managed SD-WAN solutions.

  • Masergy Delivers Customer Satisfaction By Design

    Masergy just earned a Net Promoter Score of 74 — 6x higher than the average score for all telecom companies and 3x higher than that for the B2B technology industry overall.