Masergy Launches New Portal Experience Consolidating Analytics and Control
Simplifies network and application optimization for global SD-WAN and UCaaS
DALLAS — August 7, 2019 – Masergy, a pioneer in software-defined networking and leading provider of managed SD-WAN, cloud communications, and managed security solutions, today announced the next evolution of its Intelligent Service Control (ISC) portal that enhances the application user experience, transparency, and analytics.
Masergy’s new ISC portal simplifies and unifies network and application management with real-time visibility, analytics and service control purpose-built for the multi-cloud enterprise. The portal offers a holistic view of clients’ global SD-WAN and Unified Communications as a Service (UCaaS) applications while enabling the ability to manage, secure, and optimize their network environments in real time.
From private and public bandwidth to edge devices, public/private cloud instances, business applications, and voice/video communications, global enterprises now have the unified visibility and control they need to maximize their application performance. No more reconciling information across multiple dashboards.
Additional benefits of Masergy’s ISC portal include:
- A single pane of glass delivers unified views of analytics for the customer’s global networks, UCaaS, WAN edge devices, and application performance.
- Customizable dashboard views allow the customer to feature the information they need with views of top applications, security threats, network services, network usage, and open support tickets.
- Real-time bandwidth controls provide the ability to modify port bandwidth globally across both public and private connections.
- End-to-end visibility of application performance help customers make faster, more informed decisions about bandwidth allocation and service improvement.
- Comprehensive self-service features empower the customer to control the network with site and contact management capabilities, ticket tracking, alarm notifications, invoicing, device reports, change history, and escalations.
“When it comes to accelerating the pace of IT and building a multi-cloud environment, unified network visibility is everything–global enterprises need a single source of truth for information about their cloud application performance,” said Masergy’s Chief Digital Officer Terry Traina. “Masergy’s Managed SD-WAN solution is leading the industry in providing customers with a unified framework for monitoring and managing their increasingly complex environments, so our customers can ensure cloud application reliability, streamline WAN management, and stay focused on their strategic initiatives.”
ISC was redesigned with a responsive, modern interface that streamlines the user experience and serves up visual tools to quickly identify opportunities and risks. The customizable dashboard allows enterprises to bring forward their most salient views to best manage their global environment.
“As our enterprise scales and adds new technologies such as SD-WAN to the network, it’s crucial for us to have a single, simple portal enabling us to monitor and control our network activity,” said Eric Cassol, Network Manager at Pearl Meyer. “Masergy’s updated ISC delivers by providing that unified view.”
Masergy’s ISC portal has put global on-demand control in the hands of customers for nearly a decade.
Recognized as a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global enterprise businesses. Masergy leverages artificial intelligence to enable superior application performance, offering managed SD-WAN, Security, UCaaS, and CCaaS solutions. Masergy was acquired by Comcast Business in October 2021 – combining the power and scale of Comcast’s network with Masergy’s industry-leading SLAs and exceptional customer experience to redefine what’s possible for future-thinking businesses. Learn more and follow us on our Blog, Twitter, LinkedIn, and Facebook.
# # #
Interested in how SD-WAN can improve your business?
Call us now to arrange a consultation (866) 588-5885.
Or arrange for a consultation through our request form.
Four Strategies to Improve Network Security and Unlock IoT Innovation
Security and network visibility can obstruct IoT innovation. These tips can help you prioritize and address the most critical aspects of IoT.
Automation supercharges the Masergy client experience
New automation engine accelerates time-to-service, giving clients faster price quotes, speedier order orchestration, and smoother migration processes.
What is SASE? And why it’s the next big thing
SD-WAN, trends in security, and changes at the WAN edge are triggering an IT rethink — it’s called SASE.
New PoPs help Masergy clients enhance network performance
Helping clients improve global business continuity, Masergy opens additional network points of presence in the the Philippines, Canada, and the USA.
Cloud UC and SD-WAN: Why they’re better together
Research shows those who are most satisfied with cloud UC solutions are using SD-WAN. Explore the advantages of this technology pairing.
The How-To Guide for Direct Cloud Connections
When it comes to supporting cloud services, Microsoft Azure and AWS are becoming the new norm. This guide explains the types of direct cloud connections and how to choose between them.
Masergy ramps up marketing and introduces new brand identity and website
Masergy Awarded 2019 INTERNET TELEPHONY SD‑WAN Product of the Year
The Multi-Cloud Era: Five Common Network Challenges and the SD-WAN Solution
Multi-cloud environments can be accompanied by cloud app performance challenges. Learn how to build a predictable cloud delivery platform with SD-WAN.
Masergy AIOps Delivers on a Vision of Autonomous Networking
Masergy AIOps is the network service industry’s first AI-based network automation solution. See how it will transform IT management and application performance as we know it.
Masergy Launches AIOps, the Industry’s First Integrated AI-based Network, Security & Application Optimization Solution
Masergy Announces Top Channel Partners for FY 2019
A Breakthrough in Network Visibility: Introducing Masergy’s New SD-WAN Portal
When it comes to managing your global network, unified visibility is everything, and Masergy’s new SD-WAN portal delivers deeper transparency and a more simplified management experience.
Masergy Launches Integrated SD-WAN And Security Bundles
SD-WAN Benefits: Rising Expectations Create New Action Items for IT Leaders
Research shows the widespread business benefits of SD-WAN are spurring a rise in expectations. See how the trend is spawning new action items for those looking to champion a solution.
Masergy Releases 2019 SD‑WAN Market Trends Report
Masergy Announces 2020 STEM Scholarship Opportunities–Students Apply Now!
Masergy supports students with inventions making an impact on society. A new STEM scholarship will award $10,000 in total prizes to innovative college students. Get the application details.
Is Your Company Doing Any of These Five Things? If So, It’s Time to Move to SD-WAN.
Which IT initiatives recognize the greatest benefit from an SD-WAN investment? In this blog, we explore the explosive growth of SD-WAN and how it delivers on top business needs.
Masergy Appoints Rebecca Carr as Chief Marketing Officer
Masergy Announces Spring 2019 STEM College Scholarship Winner
5 Criteria for Evaluating Managed SD-WAN Solutions
The SD-WAN services market is flooded with solutions, all promising networking nirvana. Here are five criteria for evaluating managed SD-WAN.
Why Masergy is the ONLY Visionary in the 2019 Gartner Magic Quadrant for Network Services, Global
As a consistently rising star in the Gartner Magic Quadrant for network and SD-WAN services, Masergy stands uncontested as a Visionary. Here’s why.
SD-WAN and the New Era of WAN Performance Improvement: Bandwidth Utilization, Application-Based Routing, and Analytics
Many networks are sitting on unused bandwidth. These three SD-WAN features make bandwidth more efficient and dynamically manageable.
Networking, Security, and Visibility: How the Next Evolution of Technology will Serve the CIO
Self-adjusting networks are just around the corner. How will future networks better serve CIOs and what’s needed to get there? The answers are here.
Network Design and WAN Connectivity: A Three-Step Process to Balance Price, Performance, Risk
Translate business goals into an ideal network design that blends both private and public access. Get a design framework, tips, and common missteps.
IoT and Security: Using Your Network to Become an IT Disruptor
IoT is a hotbed for innovation, but it requires sophisticated IT capabilities. Here are two key limitations and three strategies needed for IoT.