Masergy’s Jim Glackin receives 2021 Channel Partners Circle of Excellence award

Posted on November 2, 2021

Masergy has always been a channel-first business, and receiving awards for our approach can be both exciting and humbling. It’s validating to get commended for a job well done, while it’s also upping the challenge and our commitment to keep doing better. That’s what we aim for everyday, and it’s why we are so proud to announce that Jim Glackin, Masergy Senior Vice President of Global Channel Sales, is the recipient of the 2021 Channel Partners Circle of Excellence award. It’s an award that recognizes exponential success shared with our entire global channel partner community.

Since 2014, the Circle of Excellence program has recognized channel leaders who inspire their partners to drive digital transformation for their customers. The Circle of Excellence honors executives for their vision, innovation, and advocacy of the indirect channel during a time of transition and convergence. In a year, when hybrid work and a daily dose of disruption became the new norm, Jim helped Masergy’s partners and clients accelerate the changes required to steer their IT business operations with certainty.

The Masergy Zenith Program enables partners to transform their clients’ businesses with Managed SD-WAN, Global UCaaS, and Managed Security solutions combined with the industry’s leading customer experience. Partners working with Masergy receive dedicated account teams, strategic account mapping, product and technology certification training, and 24/7 support. Learn more about Masergy’s Zenith Program here or email partners@masergy.com.

Circle of Excellence winners were honored during an awards ceremony on Nov. 3 at the Channel Partners Conference & Expo in Las Vegas. Winners will be included on the Circle of Excellence Immersion Center on the Channel Partners website.

As the world’s leading secure cloud networking platform delivering unparalleled customer experiences, Masergy is committed to increasing joint success with our partners through continued investment in people, processes, and technology training. Jim’s extensive experience as a channel strategist and leader help Masergy and its clients achieve their business goals every day by delivering smart, secure, high-performance IT solutions.

Keep up the great work, Jim, and all our Masergy channel partners. The sky’s the limit!

Chris MacFarland

Chris MacFarland joined Masergy in 2008 and was quickly promoted to CEO. Prior to joining Masergy, Chris served in executive positions at BroadSoft, McLeodUSA, Allegiance Telecom, Verio, OnRamp, CompuNet and Compu-Tek International. He currently serves on the board of directors for iTopia. Chris is passionate about community service and has championed numerous charitable and outreach programs. He attended the University of Texas at Arlington where he majored in Computer Science and Engineering.

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