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Confidence stems from informed decision making.
Browse Masergy’s strategy guides and customer stories for the insights you need to Transform with Certainty℠
White Papers
Top Trends in Network Observability: Heightening Intelligence, Inspection, Insights, Integration, and Innovation
Sep 11, 2023
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2023 Comcast Business Cybersecurity Threat Report
Jul 19, 2023
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2023 ISG Provider Lens Study for Software-Defined Solutions and Services
Jun 29, 2023
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2023 SASE Trends Report: Beating Expectations on Security While Easing IT Ops
May 23, 2023
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Frost Radar™: Managed SD-WAN Services in North America, 2022
Feb 23, 2023
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AIOps Going Mainstream to Resolve Network Complexity
Oct 20, 2022
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2022 UCaaS & CCaaS Market Trends Study
Sep 29, 2022
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AIOps Buyer Guide
Sep 8, 2022
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ISG Report: Network – Software Defined Solutions and Services 2022
Jul 26, 2022
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CIO 2022 SASE Market Trends Study
Jun 28, 2022
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Why Remote Work Doesn’t Work: Your Work-From-Anywhere Playbook
Jun 7, 2022
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Operationalizing Zero Trust
Mar 25, 2022
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Security Services RFP Questions
Jan 4, 2022
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MSSP Buyer Guide: What to look for in a modern managed security services provider
Nov 17, 2021
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2021 State of AIOps Study
Nov 2, 2021
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Cutting through the Acronyms: Finding a Path to Zero Trust
Sep 10, 2021
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2021 State of SD-WAN Study
May 26, 2021
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Healthcare IT: The Convergence of Network & Security
Jan 12, 2021
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The Straight Talk Guide to SASE
Dec 23, 2020
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SASE Buyer Guide
Nov 13, 2020
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Inside Out and Upside Down: Redefining What the WAN is in the Age of Hybrid Multi-Cloud and Remote Work
Oct 8, 2020
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Getting the Most Out of UC in the Age of Work-From-Home
Oct 8, 2020
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AI-Driven WANs: How SD-WAN and AI Create Autonomous Networks
Sep 14, 2020
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Co-managed SD-WAN: Getting the best out of a shared responsibility model
Sep 14, 2020
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COVID-19: Lessons Learned for IT Leaders
Aug 18, 2020
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2020 IDG SD-WAN Market Trends Report: ‘New Normal’ Puts SD-WAN Digital Transformation in the Fast Lane
Aug 10, 2020
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Work-from-Anywhere Study
Jul 28, 2020
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Securing Digital Transformation: A Post-Pandemic Outlook
Jul 16, 2020
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Next-Gen SD-WAN: Charting a Path for the Next Five Years
May 15, 2020
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COVID-19 Highlights the Business Case for Extending SD-WAN to Remote Workers
May 6, 2020
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Predictive Customer Service: A 2020 Toolkit
Apr 16, 2020
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Webex Meetings Security
Apr 14, 2020
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Autonomous Networking and the Rise of AIOps: Nemertes Report
Jan 20, 2020
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The Contact Center Made Cognitive
Nov 22, 2019
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Buying A New Phone System? Top 3 Things You Need to Know
Nov 22, 2019
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Is Your Phone System Holding You Back or Helping You Fly?
Nov 22, 2019
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Buyer’s Guide to Intelligent Virtual Agents and Chatbots
Oct 17, 2019
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Why You Need to Embrace Conversational AI for Customer Care
Oct 17, 2019
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Building Next-Generation WFM for Your Contact Center
Oct 17, 2019
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Pairing SD-WAN and UCaaS/CCaaS to Help Performance
Sep 26, 2019
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Buyer Guide For SD-WAN
Sep 12, 2019
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The Total Economic Impact of Masergy Managed SD-WAN
Aug 1, 2019
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Effective CCaaS RFPs: Common Pitfalls and Must-Ask Questions
Jun 3, 2019
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Enabling Cloud Migration and Solving Traditional Network Problems
May 30, 2019
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SD-WAN Security Guide
Apr 24, 2019
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2019 Digital Transformation Market Trends Report
Apr 11, 2019
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SD-WAN and Network Connectivity Design: A 3-Step Process to Balance Price, Performance, and Risk
Mar 25, 2019
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SIP Trunking Pitfalls and Resolutions
Dec 18, 2018
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Global UCaaS RFPs: The Five Question Approach Every CIO Should Use
Dec 4, 2018
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Unified Communications: The Buying Trends of 1,000 IT Decision Makers
Sep 18, 2018
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The Hidden Iceberg
Sep 7, 2018
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Planning a Global Network Refresh? Five MUST-HAVE Questions for your RFP
Aug 31, 2018
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Contact Center Trends: Delivering Better Business Results
Aug 30, 2018
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The Managed Security Services Provider Survival Guide
Aug 21, 2018
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There’s Help for CISOs Overwhelmed By Security Threats
Jul 15, 2018
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Friction in the IT Helix: How to Create Harmony between Network Design and Security
Jun 29, 2018
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How Masergy helps with GDPR
May 24, 2018
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Why Masergy’s Managed SD-WAN Is The World’s Most Reliable, Agile, Cost-Effective, and Secure Solution for Global Enterprises
Jan 22, 2018
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Case Studies
Eurostar empowers a digital customer experience from the cloud
Jun 21, 2022
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Ahead of the game: Azzurro HD at the forefront of at-home TV broadcast
Jun 21, 2022
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Dole protects global food quality with high-performance SD-network
Dec 6, 2021
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Protecting against North Korean malware, finding a missing employee in Russia, and more Masergy security success stories
Jul 12, 2021
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BroadPath creates a radically different IT platform for work from home
Jun 25, 2021
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IMC Companies provide supply chain transparency with technology built on a high-performance network
Jun 1, 2021
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Property management company gains cloud stability and IT productivity
Apr 19, 2021
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Balfour Beatty powers remote work with communications in the cloud
Mar 17, 2021
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Healthcare: How providers transform with help from Masergy
Jan 28, 2021
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SD-WAN prepares healthcare provider for spikes in telemedicine
Jan 28, 2021
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Smart manufacturing: How companies transform with help from Masergy
Jan 26, 2021
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Legal firms build trust and service efficiencies with Masergy
Jan 12, 2021
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Allied Electronics accelerates sales and order responsiveness with Masergy
Sep 17, 2020
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ChoiceTel strengthens competitive SD-WAN opportunities and customer experience
Jul 20, 2020
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Pentima expands sales reach to large, global enterprises with Managed SD-WAN
Jul 20, 2020
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Responding to a crisis with virtual agents
May 1, 2020
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The autonomous enterprise: Building your digital vision
Apr 27, 2020
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Moving to a virtual workforce? Four requirements and one key success factor
Apr 17, 2020
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Weber-Stephen lays the groundwork for digital transformation
Oct 1, 2018
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WannaCry, HIPAA Violations, Phishing: Three Stories of Security Success
Sep 12, 2018
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Teknion leverages SD-WAN to become an IoT disruptor
Aug 24, 2018
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Protera wins with IT flexibility and unrivaled network connectivity
May 16, 2018
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Weightmans strengthens security defences while reducing workloads
May 15, 2018
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Ingenico increases bandwidth by 30% and cuts costs by 40%
Mar 19, 2018
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Essen ensures effective care for 57,000+ patients
Oct 16, 2017
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Intertrust tackles compliance with a security team that runs the extra mile
May 17, 2017
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PRGX offers new analytics services with a software-defined network
May 24, 2016
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Ancestry handles 75M searches daily with hyper-scale IT infrastructure
Jan 26, 2016
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Amgen accelerates biotech production connecting 64 sites in 7 months — start to finish
Jan 26, 2016
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HOP enables M&A strategy and cuts IT support costs by 60%
Dec 29, 2015
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Elevate secures consumer credit services with Masergy
Feb 25, 2015
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RealD enables 3D viewing experiences with help from Masergy
Feb 5, 2015
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Hudson makes commercial mortgage and real estate services seamless across the globe
Feb 3, 2015
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Wabtec advances transit innovation with global IT agility
Feb 3, 2015
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Cornell delivers virtual classroom experiences without disruptions
Feb 3, 2015
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Continuum transforms design consultations with video collaboration anywhere anytime
Feb 3, 2015
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Hamilton backs international investment services with flawless video communications
Feb 3, 2015
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E-Guides
Is Your Enterprise Network Ready for What’s Next in CX and EX?
Mar 23, 2023
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MSS, MDR, SOCaaS: The differences in security services and how to choose
Apr 22, 2022
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How to solve remote work problems once and for all
Sep 16, 2021
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Remote workers and the public internet: Solving the problem of cloud application performance
Aug 12, 2021
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EDR: The single best protection against ransomware
Jun 17, 2021
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A guide to endpoint security
Jun 17, 2021
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What are the benefits of SASE?
Oct 14, 2020
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How do you tease out the differences in SASE solutions? Tech stacks set providers apart
Oct 6, 2020
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Is there more than one way to SASE?
Oct 6, 2020
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Is SASE real or just a concept?
Sep 24, 2020
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Adding AI to UC: Extending Masergy UCaaS with AI-powered automation
Sep 22, 2020
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Why are there so many different interpretations of SASE?
Sep 21, 2020
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UCaaS & CCaaS: Transitioning to work-from-home model
Apr 17, 2020
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Perfect VoIP and video conferencing: how to avoid digital mush
Aug 27, 2019
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Keeping Unified Communications simple
Jul 1, 2019
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The top 5 cybersecurity threats to watch out for now
May 23, 2019
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The future is now: how AI is digitally disrupting enterprise communication
May 23, 2019
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Intro to SD-WAN: the market and how services differ
May 23, 2019
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Five criteria for evaluating managed SD-WAN solutions
May 10, 2019
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Unified communications: which partner is best if I want to use a hybrid cloud approach?
May 10, 2019
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Build or buy? Eight factors for measuring TCO on security operations centers
May 7, 2019
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UCaaS + SIP trunking for positive ROI: a cost analysis of hybrid cloud deployments
May 7, 2019
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IoT readiness: 5 network and security necessities
Apr 26, 2019
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The truths and lies of IoT security: monitoring connected devices
Apr 26, 2019
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Managed Detection and Response vs. Managed Security services: The difference and how to choose
Apr 17, 2019
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How to secure IaaS/PaaS effectively: customer responsibilities in the shared security model
Apr 15, 2019
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Infographics
Today’s Cyber Threat Landscape, By the Numbers
Jul 19, 2023
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Bridging the Cybersecurity Talent Gap
Jun 29, 2023
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In Pursuit of Convergence and Operational Relief, IT Leaders Turn to SASE
May 23, 2023
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Comcast Business Solutions Advisor Program Levels and Benefits
May 18, 2023
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Anatomy of a DDoS Attack
May 16, 2023
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Edge into the Future: Edge Computing in 2023 and Beyond
Feb 20, 2023
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Connectivity Powering the Ecosystem of Digital Experiences
Jan 26, 2023
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Use of Network AIOps Is on the Rise – Here’s Why
Oct 25, 2022
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2022 UCaas & CCaaS Market Trends Snapshot
Sep 29, 2022
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AIOps Buyer’s Guide
Sep 8, 2022
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Turnkey security for your entire IT environment
Aug 22, 2022
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Total Collaboration Solutions
Aug 22, 2022
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SASE Market Trends Study Snapshot
Jun 28, 2022
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Buyers Guide to SASE
May 6, 2022
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4 Reasons to Resell SD-WAN Services through the Masergy Guardian Portfolio
Apr 26, 2022
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Zero Trust Capabilities Checklist
Mar 25, 2022
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Your Network, Your Way
Mar 7, 2022
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SD-WAN & SASE Security Best Practices
Dec 10, 2021
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Endpoint Detection & Response: How to Compare Technologies and Services
Dec 9, 2021
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Outsourcing Security Operations: How to Build Your Business Case
Dec 8, 2021
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2022 IT Predictions
Nov 23, 2021
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Managed Security Services Provider Buyer’s Guide Checklist
Nov 17, 2021
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State of AIOps Study
Nov 2, 2021
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SASE and Zero Trust Acronym Detangler
Oct 21, 2021
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5 Reasons to Partner with Masergy
Oct 19, 2021
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4-Step cybersecurity risk assessment
Sep 30, 2021
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6 Takeaways from Black Hat ‘21
Sep 17, 2021
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WFH Security Checklist
Sep 13, 2021
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12 step roadmap to SASE
Jun 25, 2021
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State of SD-WAN in 2021
May 26, 2021
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5 reasons to consider SASE for remote work
May 17, 2021
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Masergy AIOps: Optimize your cloud app performance
Apr 14, 2021
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Calling for Microsoft Teams: 4 steps for success
Feb 19, 2021
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Healthcare IT: Unified approaches enable secure digital care
Jan 6, 2021
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Intro to SASE
Sep 17, 2020
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2020 SD-WAN Market Trends
Aug 10, 2020
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Work from anywhere study
Jul 28, 2020
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Next-gen SD-WAN: A framework for decision making
May 15, 2020
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7 communication essentials all mobile workers require
Apr 24, 2020
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AIOps: 4 steps to pave the way for autonomous networking
Jan 20, 2020
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Buyers Guide to Managed SD-WAN
Sep 23, 2019
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What’s the ROI on Masergy’s Managed SD-WAN?
Sep 18, 2019
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2019 Digital Transformation Market Trends Report
Apr 17, 2019
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Seven Criteria Your Network Needs to Increase Agility and Drive Digital Transformation
Sep 18, 2018
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6 Reasons Your Contact Center Needs Cross-System Customer Engagement Analytics
Sep 6, 2018
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Business Transformation Demands New Network Architectures
May 30, 2018
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Product Sheets
Performance Edge™ for SD-WAN
Jul 19, 2021
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Masergy Customer Portal with AIOps
Apr 9, 2021
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SD-WAN with Threat Monitoring and Response
Apr 3, 2020
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Countries Where Masergy Provides Service
Apr 3, 2020
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SD-WAN: Masergy Secure Wi-Fi
May 8, 2019
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SD-WAN: Masergy Managed xG
May 8, 2019
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SD-WAN: Masergy Secure Managed Switch
May 8, 2019
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UCaaS: Call Recording and Quality Management
Oct 1, 2018
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Security: Managed CASB
May 6, 2018
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Security: Security Monitoring for Office 365
Jan 19, 2018
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Security: Managed Cloud Workload Protection
Dec 11, 2017
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Security: Managed Endpoint Detection and Response
Aug 8, 2017
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UCaaS: Global Presence
May 19, 2016
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UCaaS: Intelligent SIP Trunking
Oct 19, 2015
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Solution Briefs
Managed Security
Jun 23, 2022
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Masergy Work from Anywhere Solutions
Oct 13, 2021
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Masergy Customer Portal
Apr 13, 2021
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Fortinet Secure SD-WAN for Healthcare
Jan 11, 2021
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Legal services Solution Brief
Dec 23, 2020
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Digitally Transform to Compete in The Digital Economy
Jul 19, 2020
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Meet Client Needs Anytime, Anywhere
Jul 19, 2020
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Connecting Your Healthcare System
Jul 19, 2020
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Smart Manufacturers Need a Smart Network
Jul 19, 2020
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Transform Your Customer Experience
Oct 17, 2019
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Masergy UCaaS with Managed SD-WAN
Oct 17, 2019
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Masergy SD-WAN Secure
Oct 8, 2019
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